Privacy Policy

1. Introduction

Code Accelerator Private Limited ("Code Accelerator," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you: 

• Visit or use the CA Asset Marketplace at marketplace.thecodeaccelerator.com

• Visit our main website at thecodeaccelerator.com

• Engage with our professional services including HubSpot CRM implementation, CMS/module development, RevOps consulting, marketing automation, website builds, and white-label services

By accessing our websites or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our websites or services. 

2. Information We Collect

2.1 Information You Provide Directly

When you interact with us - whether through the Marketplace, our website, or a service engagement — we may collect: 

• Full name and email address

• Company or organization name

• Billing and payment details

• Phone number or communication preferences

• Project-related content, files, or materials you share with us

• Messages or inquiries submitted through contact or support forms

2.2 Information Collected Automatically

When you browse our websites, we may automatically collect: 

• IP address and approximate geographic location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on pages

• Referring URLs and navigation paths

• Cookie and session data

2.3 Information From Third Parties

We may receive information about you from third-party sources such as HubSpot (if you connect your portal), payment processors, or referral partners. This information is used only in accordance with this policy and applicable data protection laws. 

3. How We Use Your Information

We use the information we collect to: 

• Process and fulfil Marketplace purchases and deliver digital products

• Deliver, manage, and support professional service engagements

• Communicate with you about orders, projects, invoices, or support requests

• Send product updates, new module releases, or service announcements

• Send promotional communications where you have consented or where permitted by law.

• Improve and optimise our websites, products, and services.

• Detect, prevent, and address fraud, security issues, or technical problems.

• Meet legal, tax, and regulatory obligations.

• Maintain business records and audit trails.

4. Legal Basis for Processing (For EEA, UK & Global Users)

Where applicable under data protection laws (including GDPR), we process your personal data on the following legal bases: 

• Contract : processing necessary to fulfil a purchase or service agreement with you

• Legitimate interests: improving our products, preventing fraud, and growing our business

• Consent : where you have explicitly opted in to marketing communications

• Legal obligation : where processing is required to comply with applicable law

5. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances: 

• Service Providers. We work with trusted third-party providers for payment processing, email delivery, cloud hosting, analytics, and customer support. These providers access your data only to perform services on our behalf and are contractually obligated to protect it. 

• HubSpot. As a HubSpot Solutions Partner, certain interactions may involve data processed through HubSpot's platform. HubSpot's use of such data is governed by HubSpot's own privacy policy at hubspot.com/legal/privacy-policy. 

• White-Label Partners. If you engage our white-label services, your project data may be shared with our delivery partners under strict confidentiality agreements. 

• Legal Requirements. We may disclose your information if required by law, regulation, legal process, or governmental authority, or to protect the rights, property, or safety of Code Accelerator, our users, or the public. 

• Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy. 

6. Data Retention

We retain your personal information for as long as necessary to: 

• Maintain your account or active service relationship

• Fulfill the purposes described in this policy

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

For Marketplace customers, purchase and account data is retained for a minimum of 5 years for tax and audit purposes. For service clients, project data is retained for the duration of the engagement plus 3 years. When data is no longer needed, we securely delete or anonymise it. 

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and secure cloud infrastructure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. 

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data: 

• Access: request a copy of the personal data we hold about you

• Correction: request correction of inaccurate or incomplete data

• Deletion: request deletion of your personal data where we have no legal obligation to retain it

• Restriction: request that we limit how we use your data

• Portability: request your data in a structured, machine-readable format

• Objection: object to processing based on legitimate interests or for direct marketing

• Withdraw Consent: where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at privacy. We will respond within 30 days in accordance with applicable law. We may need to verify your identity before processing your request. 

9. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyse site traffic, and understand usage patterns. Types of cookies we use include: 

• Essential cookies: required for the website to function

• Analytics cookies: to understand how visitors interact with our site

• Marketing cookies: to deliver relevant content and track campaign performance (where consent is given)

You can manage cookie preferences through your browser settings or through any cookie consent banner on our websites. Disabling certain cookies may affect the functionality of our sites. 

10. International Data Transfers

Code Accelerator is based in India. If you access our websites or engage our services from outside India, your information may be transferred to and processed in India. We take steps to ensure that such transfers are conducted in accordance with applicable data protection laws, including using standard contractual clauses where required. 

11. Third-Party Links

Our websites may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information. 

12. Children's Privacy

Our websites and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. 

13. Marketing Communications

We may send you promotional emails about new products, services, or updates. You may opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Transactional communications related to your purchases or active engagements will continue regardless of marketing preferences. 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify active clients directly. Continued use of our websites or services after changes are posted constitutes acceptance of the updated policy. 

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Code Accelerator Private Limited 
Jaipur, Rajasthan, India
Email: support@thecodeaccelerator.com
Website: thecodeaccelerator.com